Company With Bold Aspirations - Client Services RainFocus Employee Review

3.0
May 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Software platform built on modern architecture. Cool office space and swag for employees. Good compensation and benefits. A vision for what the future of Event Marketing could be. Head of HR is down to earth. Newest MacBook Pros and generous cell phone allowance. Strong corporate culture.

Cons

Chose to layoff (vs furlough) approximately 20% of the workforce due to COVID-19. Overworked and stressed Analysts and Engineers managing too many projects for multiple clients. Lets clients bully them into getting their way (custom coding). Very much a divide between the "old school" Wingate/Active/Lanyon folks and "new blood". Cliquey. Extremely heavy use of Slack. CEO doesn't call the shots--Founder does. Growing too fast. An identity crisis internally with department/org layout and how teams interact. Lack of training or documentation on the platform. Bare bones support group. Claims the platform is self-service, when in reality a team of Analysts still need to be involved with every client event spinup.

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RainFocus Response
6y
Thank you. We have initiatives underway, both physical and virtual, that deepen our great customer relationships. We know that client partnership is the way to come through the pandemic even stronger. We appreciate your input.

Explore other reviews about RainFocus

5.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people. Lots of growth opportunities.

Cons

Investors have made a lot of changes to company structure. Lots of change.

4.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, yearly travel bonus, tuition reimbursement, remote work, lots of great and smart co-workers.

Cons

Pay is lacking, no performance bonus, no equity/stock, expected to work above one level above your title (e.g. you can be a mid level but expected to work as a senior, slow to promote for those who go the extra mile.

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