Pros
Nice people and good education opportunities for the industry.
Cons
Many of the processes and procedures for community management tasks feel outdated and often require duplicate efforts, leading to inefficiencies and unnecessary time consumption. Additionally, there appears to be limited openness to feedback or suggestions from community managers, which can make it difficult to improve workflows or address ongoing concerns. Workload expectations can be overwhelming, with responsibilities frequently exceeding a manageable level. This is further compounded by a significant amount of required in-office time for meetings that often feel unproductive and take away from the time needed to complete core job duties. The vast majority of employees are dripping in stress and that stressful energy is difficult. The moral is so negative. Communication and relationships between different departments is horrible. You start to wonder if other departments are your enemy.