Corporate and field office VERY disconnected. - Community Association Manager RealManage Employee Review

There is a very clear disconnect between the corporate office and the field offices. The corporate office did not fully understand the ins and outs of managing HOA's, however they set mandates that individual association managers in the field offices had to abide by. Association managers, thus, felt like errand boys/girls, not able to actually manage their associations. HOA's require flexibility, and RM corporate did not provide that flexibility. It was no wonder so many associations chose to do business elsewhere. The turnover in both associations and employees was unreal.