Pros
Being hired externally; the pay for the position is reasonable. The benefits are good as well as the retail sales culture. Communication among various management levels is fairly open.
Cons
Upper level management, similar to any other major bank, does not want to take the time to understand each branch's unique demographic/client base. When goal increases occur quarterly, an even distribution is not the reality. Stretch goals become dreams, and should you find yourself at an historically low production branch, you will be constantly chastised for not reaching the "goals." In addition, great associates positioned in difficult branches will not have the same opportunity for advancement as associates positioned in branches with solid organic traffic. To promote someone based on merely looking at a scorecard instead of viewing the candidate on a holistic level is, to me, not good practice. As with any bank, there is high retail staff turnover; however, when an associate clearly exhibits problems on a performance and/or operational level, it is nearly impossible to correctly discipline that associate. HR is more afraid of the potential litigious nature of an under-performer deserved of termination rather than the good of the entire branch.