decent, for a call center job. - Customer Service Representative Regions Financial Employee Review

3.0
Oct 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent pay $11.25 starting out plus comission Pay half of your medical insurance Not hard to do

Cons

Call Center environment Not a career only a temp. job, though you can last a decent bit there. average employee has been there around a year and a half (though there are a few exceptions) High Turnover

Explore other reviews about Regions Financial

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

HR is easily accessible. Some managers may be on your behind about work even though there are easier methods. Some managers with criticize you in front of other employees.

Cons

We have to use five of our vacation days consecutively so they can audit us. We aren’t assigned Saturday shifts close to our home, so some people have to drive farther for 3 hours of work (no mileage). Managers are hit or miss. PE can be affected by location, so try to get a good location.

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

There are Bonuses and employee appreciation days. Good rotation on working weekends.

Cons

Your bonus is paid out based on others performance. If you’re having a great quarter, but someone else is doing slightly better, instead of getting paid out on what you’ve done, you get a decrease in your pay. With your sales, there is always a way for regions to take off credit for those sales so they won’t go towards your bonus.

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