Upper management unreliable & shady - Program Manager Right At School Employee Review

2.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Working worth the children is always the best part of the job.

Cons

Upper management can be unreliable. Things aren’t done in a timely manner. State licensing requirements are met in very shady ways.

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Right At School Response
2mo
Hey there! This is Michelle from Right At School. Thank you so much for sharing your feedback. We truly value hearing from our team and using feedback as an opportunity to reflect and improve. We’re glad to hear that working with the kids has been enjoyable for you. You definitely aren’t alone in that, it’s one of the most rewarding parts of what we do. We take your concerns about leadership, timeliness, and anything related to licensing practices very seriously. At RAS, we always want our teams to feel supported. We also place a lot of importance on meeting licensing requirements in an appropriate manner and I would like to understand what was happening that made you feel the way licensing rules were being met was not appropriate. We genuinely want to better understand your experience and concerns and would love the opportunity to have a conversation. My email is michelle.keene@rightatschool.com, if you would like to reach out so we can speak directly. Thank you!

Explore other reviews about Right At School

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and clear training provided prior to start date.

Cons

Occasionally, minor communication errors would occur.

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Right At School Response
3w
Hello, this is Michelle from Right at School. Thank you so much for your kind words! We’re really glad to hear that the scheduling flexibility and training have been positives for you. Helping our team members feel confident and supported from day one is something we work hard to achieve. We also really appreciate your feedback regarding communication. Even small communication gaps can make a difference and we are always looking for ways to improve how we support our teams. If you ever have additional feedback to share, don’t hesitate to reach out to me at michelle.keene@rightatschool.com. Thank you!
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

* Opportunity to gain early childhood education experience.

Cons

* Poor hours with little flexibility. * Extremely high turnover due to inadequate training and lack of support. * Toxic, cliquey work environment. * Program managers and some shift leads were unsupportive and often made staff feel suffocated. * Educators received little meaningful support while being expected to manage chaotic programs. * Inconsistent quality of coworkers; some displayed unprofessional behavior around children. * Upper management was dishonest or unclear about payroll, expectations, and available support. * Low staff morale negatively affected parents’ perception of the company. * Frequent micromanagement instead of coaching or mentorship. * Communication from some managers was often condescending, aggressive, or focused only on mistakes. * Management rarely checked in to offer help, instead focusing on criticism. * Some leadership styles escalated children’s emotional situations rather than de-escalating them. * Certain managers appeared quick to assume children were acting maliciously instead of understanding the situation. * Overall culture left staff feeling undervalued, uncomfortable, and unsupported. * Lack of investment in employee development and long-term success. * Poor leadership contributed to burnout and made retention difficult. * There was an employee with a dangerous criminal record that went unnoticed by management for some time.

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