Disorganized management and unclear expectations - After-School Enrichment Instructor Right At School Employee Review

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid online trainings and consistent scheduling

Cons

Disorganized poor management expectations always unclear no planning time not enough materials no company culture

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Right At School Response
3w
Hey there, this is Michelle from Right at School. Thank you for sharing your feedback with us. We’re glad to hear that the paid training and schedule has been a positive aspect of your experience. We know how important it is to provide a strong foundation for new team members. We’re sorry to hear that expectations have felt unclear and that management has felt disorganized. We want every educator to feel set up for success with a strong sense of what is expected of them and strive to continuously improve on that. We also work to improve hiring and training practices and appreciate your suggestions regarding those aspects. If you’d be open to sharing more, I would really appreciate the opportunity to connect. I can be reached at michelle.keene@rightatschool.com. Thank you again!

Explore other reviews about Right At School

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and clear training provided prior to start date.

Cons

Occasionally, minor communication errors would occur.

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Right At School Response
3w
Hello, this is Michelle from Right at School. Thank you so much for your kind words! We’re really glad to hear that the scheduling flexibility and training have been positives for you. Helping our team members feel confident and supported from day one is something we work hard to achieve. We also really appreciate your feedback regarding communication. Even small communication gaps can make a difference and we are always looking for ways to improve how we support our teams. If you ever have additional feedback to share, don’t hesitate to reach out to me at michelle.keene@rightatschool.com. Thank you!
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

* Opportunity to gain early childhood education experience.

Cons

* Poor hours with little flexibility. * Extremely high turnover due to inadequate training and lack of support. * Toxic, cliquey work environment. * Program managers and some shift leads were unsupportive and often made staff feel suffocated. * Educators received little meaningful support while being expected to manage chaotic programs. * Inconsistent quality of coworkers; some displayed unprofessional behavior around children. * Upper management was dishonest or unclear about payroll, expectations, and available support. * Low staff morale negatively affected parents’ perception of the company. * Frequent micromanagement instead of coaching or mentorship. * Communication from some managers was often condescending, aggressive, or focused only on mistakes. * Management rarely checked in to offer help, instead focusing on criticism. * Some leadership styles escalated children’s emotional situations rather than de-escalating them. * Certain managers appeared quick to assume children were acting maliciously instead of understanding the situation. * Overall culture left staff feeling undervalued, uncomfortable, and unsupported. * Lack of investment in employee development and long-term success. * Poor leadership contributed to burnout and made retention difficult. * There was an employee with a dangerous criminal record that went unnoticed by management for some time.

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