Sr. Program Manager - Senior Program Manager Right At School Employee Review

Flexible schedule and clear training provided prior to start date.

Occasionally, minor communication errors would occur.

* Opportunity to gain early childhood education experience.

* Poor hours with little flexibility. * Extremely high turnover due to inadequate training and lack of support. * Toxic, cliquey work environment. * Program managers and some shift leads were unsupportive and often made staff feel suffocated. * Educators received little meaningful support while being expected to manage chaotic programs. * Inconsistent quality of coworkers; some displayed unprofessional behavior around children. * Upper management was dishonest or unclear about payroll, expectations, and available support. * Low staff morale negatively affected parents’ perception of the company. * Frequent micromanagement instead of coaching or mentorship. * Communication from some managers was often condescending, aggressive, or focused only on mistakes. * Management rarely checked in to offer help, instead focusing on criticism. * Some leadership styles escalated children’s emotional situations rather than de-escalating them. * Certain managers appeared quick to assume children were acting maliciously instead of understanding the situation. * Overall culture left staff feeling undervalued, uncomfortable, and unsupported. * Lack of investment in employee development and long-term success. * Poor leadership contributed to burnout and made retention difficult. * There was an employee with a dangerous criminal record that went unnoticed by management for some time.