Root Inc.

Root Inc. reviews

Expect 20 hours unpaid work weekly - Complex Claims Specialist Root Inc. Employee Review

1.0

Dec 18, 2025

Complex claims specialist

Recommend

CEO approval

Business Outlook

Pros

If you're lucky, you have a good manager that can protect you. Mostly it's a boy's club with a 996 mentality.

Cons

It was disastrously overloaded with no plan to make it better. They don't support their employees or protect you from abusive customers. They use unachievable KPIs and metrics to hold you down.

Root Inc. Response

6mo

Based on your review, we see you are a member of our Claims team—thank you for all you do for our customers. If you have concerns about completing tasks or your schedule, please connect with your manager or HRBP.

Explore other reviews about Root Inc.

5.0

Apr 23, 2026

Sr customer experience representative

Recommend

CEO approval

Business Outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

Root Inc. Response

2mo

We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.

1.0

Jun 22, 2026

Total loss claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

Root Inc. Response

We appreciate your contributions to Root during your time with us and we wish you the best.

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Root Inc. reviews Root Inc. Complex Claims Specialist reviews Root Inc. review

Root Inc.

Expect 20 hours unpaid work weekly - Complex Claims Specialist Root Inc. Employee Review

Explore other reviews about Root Inc.

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