Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (11) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 33 reviews)); "— there’s some great people" ((in 31 reviews)); "Work from home is nice" ((in 24 reviews)); "Benefits are good and cost effective, especially for families" ((in 23 reviews)); "work/life balance is great" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 14 reviews)); "Poor management." ((in 14 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 12 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 10 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

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Root Inc.

Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

394 reviews

1.0

Jun 22, 2026

Fully remote with great benefits, but poor management

Total loss claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

Root Inc. Response

We appreciate your contributions to Root during your time with us and we wish you the best.

3.0

May 20, 2026

Unlimited PTO and flexibility, but unmanageable workloads

Total loss adjuster

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO and Flexibility with Remote Work.

Cons

Unmanageable workloads; the need for OT based on the amount of claims assigned is not sustainable.

Root Inc. Response

1mo

We appreciate your contributions to Root during your time with us and are glad to hear you enjoyed flexibility. Wishing you the best.

4.0

Apr 28, 2026

Fair pay in a relaxed work environment, but low standards

Analyst

Recommend

CEO approval

Business Outlook

Pros

Fair pay, great work environment

Cons

The company had a lot of positions that weren’t needed. The standard for employees was not very high.

Root Inc. Response

2mo

We're glad to hear you enjoyed the work environment at Root. Wishing you the best.

Viewing 1 - 3 of 394 Reviews

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Root Inc. reviews FAQs

Reviews Root Inc. reviews

Root Inc.

Root Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fully remote with great benefits, but poor management

Unlimited PTO and flexibility, but unmanageable workloads

Fair pay in a relaxed work environment, but low standards

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