Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (11) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 33 reviews)); "— there’s some great people" ((in 31 reviews)); "Work from home is nice" ((in 24 reviews)); "Benefits are good and cost effective, especially for families" ((in 23 reviews)); "work/life balance is great" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 14 reviews)); "Poor management." ((in 14 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 12 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 10 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (394 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews

1.0

Mar 7, 2026

Stock is down

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Got some hype getting profitable but too hard to actually grow business

Cons

1-18 reverse split, but currently below $50/share, it’s sad

Root Inc. Response

3mo

Thank you for your contributions to Root during your time with us. We wish you the best.

2.0

Mar 3, 2026

Approach with caution

Analyst 2

Recommend

CEO approval

Business Outlook

Pros

- Great benefits - Sharp teammates - Can be flexible depending on what team you're on (primarily based on the leader)

Cons

- Bro club culture - Generally poor leadership (no clear sense of direction, also some leaders seem to lack competence) - Lack of diversity, which pushes more of the boys club culture - Still figuring out who they want to be...

Root Inc. Response

3mo

Thanks for sharing your experience and for your contributions to Root during your time with us. We wish you the best.

4.0

Feb 22, 2026

Some good, some bad

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Wonderful team. Great office. Supported remote work.

Cons

Priorities were changing at the time. Difficult to focus in on one goal, but that's the nature of a new company.

Root Inc. Response

4mo

We appreciate your kind words about the team and your contributions to Root during your time with us. Wishing you the best.

Viewing 10 - 12 of 394 Reviews

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Jobs at Root Inc.

Insurance State Manager

Principal Software Engineer

Senior Product Manager, Pricing

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Director, Investor Relations

Root Inc.

Root Inc. reviews

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