Favoritism - Bilingual Customer Service Representative Root Inc. Employee Review

3.0
Oct 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Free catered lunches . Health insurance is available .

Cons

Bilinguals are expected to meet email time requirement but they don’t assign time in their schedule . You feel like a robot or like a slave machine constantly getting feedback on numbers even when you are hitting the goal . Supervisors I guess need to justify their checks by constantly micro managing their reps .

Explore other reviews about Root Inc.

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

avatar
Root Inc. Response
2mo
We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, off on holidays, no weekends, and 9/5 schedule

Cons

Work load. Complex, siu, bodily injury and management are the main career paths. Not a lot of opportunities Because they only have personal auto.

avatar
Root Inc. Response
1d
We appreciate your contributions to Root during your time with us and wish you the best.
See reviews by: Helpful|Rating|Date|All