Don't work here - Liability Claims Adjuster Root Inc. Employee Review

1.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Nothing, my experience here was terrible.

Cons

Everyone was in a clique. The Insurance company cares more about their telematics and app than they do their insurance department and the claims employees. For example: They took away unlimited PTO to the claims team while letting the dev team and corporate keep it. The CEO and Concept have good intentions. But then they hire the new VP from Safe Auto WHO RUINED THAT COMPANY. I quit after they announced he was joining the team. I was already struggling with roots mircomanaging and constant incompetence with their adjusters. The managers are either trying new ideas that don't work or sleeping with each other. They have no set ways of handling everything. I write my own ror. my manager APPROVES it then it is declined by the lawyers and I get yelled at. None of the managers have management experience and act like they are just babysitting.

Explore other reviews about Root Inc.

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

avatar
Root Inc. Response
2mo
We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

avatar
Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
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