Root Inc.

Root Inc. reviews

Disappointed - Director Root Inc. Employee Review

1.0

Jan 28, 2022

Director

Recommend

CEO approval

Business Outlook

Pros

- Flexible work schedule - Remote *IF* it suits them "work from where it suits best"

Cons

- Leadership are impulsive, regularly change direction - Senior Execs operate in a bubble - 20%+ layoffs after the hiring spree in 2021 has seen all the fresh talent go - RSUs are worth virtually nothing Echo views shared in 'beware CMO' and 'went downhill faster than an Olympic skier'

Root Inc. Response

Thank you for being part of our team for over three years and for taking the time to submit this review. We’re committed to improving communication internally and we hope you’ll see improvements in the near future.

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5.0

Apr 9, 2026

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

Cons

Can't think of a negative thing to say so far

Root Inc. Response

2mo

We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.

1.0

Jun 22, 2026

Total loss claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

Root Inc. Response

We appreciate your contributions to Root during your time with us and we wish you the best.

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Root Inc.

Disappointed - Director Root Inc. Employee Review

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