Awful company to work for. - Claims Root Inc. Employee Review

1.0
Jan 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Claims system is relatively advanced compared to older companies.

Cons

They really don't care about you here. Toxic work environment unless you are part of the "boys club" of management that all were buddies working together again from their prior carrier. Extremely poor communication across the company, THIS COMPANY IS NOT GOING TO MAKE IT

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Root Inc. Response
4y
First, thank you for being part of our Claims team and all you do for our customers. We couldn’t do it without you. As a company that values fairness, it’s important that our team members feel supported. We will be looking into this feedback. As always, please feel free to connect with your HRBP if you want to discuss your experience in more detail.

Explore other reviews about Root Inc.

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

Cons

Can't think of a negative thing to say so far

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Root Inc. Response
2mo
We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.
1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

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Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
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