The recent Mass Layoff that occurred at Root affected over 300 people and unfortunately, I was one of them. Whereas I do understand that there are some hiccups with a startup company, I feel that Root was not transparent regarding the layoff. I feel that they overhired as over 100 of that 330 were let go from my department alone. We did ask if we had anything to worry about and we were told no, everything is fine and then we were notified the morning of our shift that we were all getting let go. In the end, Root made me a better agent however; ensure your job security if that is a concern of yours.