Needs Better Standard Operating Procedures - Complex Claims Adjuster Root Inc. Employee Review

3.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home. Personal perks. Good PTO.

Cons

Every team handles claims differently and you get a different answer depending on who you ask. They could stand to benefit from streamlining the claims handling process. Too many templates, too many places to go to get what you need to handle a claim

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Root Inc. Response
3y
Thank you for taking the time to share this feedback and all you do for our customers. We couldn't do it without you and we hope you'll continue to share suggestions on how we can make working here even better.

Explore other reviews about Root Inc.

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

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Root Inc. Response
2mo
We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote tech company It was cool to have monthly meetings with the CEO . They kept you in the loop of what was going on

Cons

My manager was horrible . Instead of development and truly helping the team we felt as if he was just against us Pay was lower and work load was higher

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Root Inc. Response
1d
We appreciate your feedback and your contributions to Root during your time with us. Wishing you the best in the future.
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