Work here at your own risk - Customer Experience Root Inc. Employee Review

1.0
Sep 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Inclusive, for what it’s worth. Which is very little.

Cons

Don’t get attached to your managers because you’re at risk of being bounced around 5 different times in a given year. Don’t get too attached to your job, either, because you might get laid off and not find out about it until 5 minutes into a company wide meeting. Circling back to management, while most were generally nice a lot in my department needed a lot more training. Imagine having to train your own supervisor on things they should’ve already known. CEO doesn’t care. You’re just another cog in the machine and as soon as profits dip below a certain point you’re at risk of losing livelihood— especially if you’re in an entry level position. Oh, and the management will lie to you about job security, so save your breath asking them for reassurance.

avatar
Root Inc. Response
2y
Hi, there. We appreciate your feedback and your contributions to Root during your time with us.

Explore other reviews about Root Inc.

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

avatar
Root Inc. Response
2mo
We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

avatar
Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
See reviews by: Helpful|Rating|Date|All