Pros
ROOTS is unlike any other organization I have worked with. It is not just a shelter. It is a space that believes deeply in elevating staff, building real leadership from within, and creating systems that care for everyone, not just guests. There is a strong culture of training, growth, and accountability. I have seen people supported into roles they never imagined for themselves because ROOTS sees potential and actively invests in it. What stands out most to me is the commitment to radical honesty. Not in a harsh way, but in a way that is transparent, values-driven, and grounded in care. Feedback here is not one-sided. It is part of an ongoing conversation about how to grow and how to do this work in ways that are sustainable and human. ROOTS is doing this work with heart, clarity, and courage. If you care about mission, growth, collaboration, and real conversations, I cannot recommend it enough.
Cons
ROOTS is in a period of growth and change, which can feel messy at times. Systems are still being built and some processes are evolving. It takes flexibility, patience, and a willingness to work through complexity. This is not the place for someone looking for a rigid or highly structured environment. But if you are open to change and care about shaping something meaningful, it is incredibly rewarding work.
