Why You Should Think Twice Before Working Here - Inside Sales Representative SHI International Employee Review

1.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

There are no pros working here.

Cons

If you’re considering a role at SHI, it’s important to be aware of several recurring issues. This is a very toxic work environment, where stress, favoritism, and internal conflict are common. Instead of fostering collaboration and support, the atmosphere often feels discouraging and emotionally draining. A major contributor to this problem is that management is not well trained. Leadership frequently lack the skills needed to lead effectively, provide guidance, or handle challenges professionally. decisions are made without proper understanding or communication. There is also a noticeable lack of support, both from leadership and from the organization as a whole. Employees are often left to navigate complex tasks alone, with little mentorship or resources. This can make even simple responsibilities feel overwhelming and unmanageable. Finally, the pay is disproportionately low compared to the workload. Employees feel overworked and undervalued, as the compensation does not reflect the volume, difficulty, or intensity of the tasks they are expected to handle. Combined with the other issues, this makes it difficult to maintain long-term motivation or job satisfaction.

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SHI International Response
7mo
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience is disappointing. At SHI, we cherish every employee and work tirelessly to ensure that everyone has a positive experience. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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