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      SHI International

      Engaged Employer

      SHI International reviews

      3.2

      50% would recommend to a friend

      (2,091 total reviews)
      avatar

      Thai Lee

      63% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      SHI International has an employee rating of 3.2 out of 5 stars, based on 2,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      2K reviews
      5.0
      Jan 24, 2026

      Company review

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of potential Great networking opportunities

      Cons

      Breaking into accounts can be tough if they had a bad history with the company itself

      avatar
      SHI International Response
      4mo
      Thank you for taking the time to provide your feedback. We are grateful for your five-star review and your comments that SHI has great potential and networking opportunities. It makes us happy to hear that you are happy - SHI cares for our employees, and we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.
      1.0
      Jul 4, 2026

      Once great, now saddening

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible-ish working if you’re remote

      Cons

      Years ago this company was amazing. Even for such a large company with strong revenue targets, it still managed to have a family feel with Thai at the helm. It truly, truly saddens me to see what has happened to SHI. They keep and promote people who are all words, no actions and show “management” by extreme micromanagement which causes genuine stress and constant fear of being fired to the people underneath them. They fire people who have been with them for decades with no warning, they try to make HR changes that are not legal in some countries they operate in, they belittle people in team calls. SHI used to be such a fun place to work, fast paced but enjoyable, with a shared mission. It could not be further from that now.

      4.0
      Jun 29, 2026

      Great people and improving benefits, but unclear structure

      Technical trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      People Benefits improved Systems Technology

      Cons

      Structure not fully fledged Better collaboration across silos would be great

      avatar
      SHI International Response
      4d
      Thank you for sharing your feedback and for your time with SHI. We're glad to hear you valued the people, technology, systems, and recent improvements to our benefits offerings. We appreciate your comments regarding organizational structure and cross-functional collaboration. Feedback like yours helps us identify opportunities to strengthen alignment and enhance the employee experience. If you'd like to share additional thoughts, please reach out to SHIfeedback@shi.com. We wish you continued success in your future endeavors.
      Viewing 1 - 3 of 2,091 Reviews
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      ReviewsSHI International reviews

      Glassdoor has 2,140 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.