SHI International reviews

3.2

50% would recommend to a friend

(2,091 total reviews)
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Thai Lee

63% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jun 17, 2026

Seems to be trending down

Recommend
CEO approval
Business Outlook

Pros

This may be a good place to start in order to gain experience in the industry at the entry level. Beyond that it should be a stepping stone.

Cons

The Glassdoor numbers say a lot. Only 50% of the people who work here would recommend to a friend or colleague. In school, 70% is 1% away from failure. SHI is 20% below failure. To add, 53% of the people who work here have a negative outlook on the company's future. That seems like a trend in the wrong direction. If your career is an investment in your life, that needs to be considered before investing a career into SHI.

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SHI International Response
1w
Thank you for your feedback and for your many years with SHI. We’re sorry to hear your concerns around culture and outlook. Creating a supportive, transparent environment where employees feel comfortable speaking up is a priority, and we’re actively working to strengthen this across the organization. We appreciate your perspective—please feel free to share more at SHIfeedback@shi.com.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working scheudle, quite a decent work from home policy.

Cons

Ignorance on people no show, doing outside job. Poor recruitment strategy, Using outside sales job duty but hiring sales admin work. But then, when short in target, pushing sales admin to do sales work.

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SHI International Response
2w
Thank you for your feedback and for your time with SHI. We’re glad you appreciated the flexibility and remote work options. We understand the importance of clear role expectations, strong management practices, and effective hiring strategies. Your input helps us continue to improve in these areas. We wish you all the best moving forward. If you’d like to share more, please reach out to SHIfeedback@shi.com.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work culture is technically good for a sales role. Plenty of time to get past the learning curve.

Cons

Resources are lacking for sales support. Pay is dependent on the accounts you receive. You are somewhat on your own unless placed on a helpful team.

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SHI International Response
2w
Thank you for your feedback. We’re glad to hear you’ve experienced a supportive team culture as you’ve grown in your role. We understand that access to resources and consistency in compensation are important, and your feedback helps highlight areas where we can continue to improve. We appreciate your contributions and ongoing work with SHI. If you’d like to share more, please reach out to SHIfeedback@shi.com.
Viewing 7 - 9 of 2,091 Reviews

Glassdoor has 2,140 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.