Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,140 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (262) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 167 reviews)); "Some great people and resources" ((in 149 reviews)); "Benefits were good but expensive." ((in 80 reviews)); "SHI has a great training and onboarding Process" ((in 54 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 50 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 192 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 110 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 59 reviews)); "Upper Management is Ageist" ((in 52 reviews)); "There is also clear favoritism happening in sales with people barely at company 14 months getting manager positions." ((in 26 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,091 total reviews)

Thai Lee

63% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Jun 25, 2026

Work-life balance, but leadership lacks direction and is will not have your back

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance, Vacation Time

Cons

Ineffective Senior Leadership, No clear direction/strategy, MSFT Services a mess, Lots of departures

SHI International Response

5d

Thank you for sharing your feedback and for your years of service with SHI. We're glad to hear you appreciated the work-life balance and time-off benefits. We understand how important clear communication, leadership support, and strategic direction are to the employee experience. We value feedback like yours as we continue working to improve. If you'd like to share additional insights, please reach out to SHIfeedback@shi.com. We wish you the best in your future endeavors.

3.0

Jun 19, 2026

Good benefits, but a high school vibe

Inside account executive

Recommend

CEO approval

Business Outlook

Pros

The benefits were pretty good

Cons

Too much of a high school atmosphere

SHI International Response

1w

Thank you for your feedback. We’re glad to hear you valued the benefits, but we’re sorry your experience with the work environment didn’t meet expectations. Fostering a professional, inclusive, and respectful culture is important to us, and we’re continually working to enhance the employee experience. We appreciate your input—please feel free to share more at SHIfeedback@shi.com.

3.0

Jun 18, 2026

Supportive co-workers and fun events, but limited growth

Scrum master/project manager

Recommend

CEO approval

Business Outlook

Pros

Co-workers were always willing to help. Had fun events for employees

Cons

No career growth/advancement Pay was not competitive with the market

SHI International Response

1w

Thank you for your feedback and for your time with SHI. We’re glad to hear you had a positive experience with your team and employee events. We’re sorry to hear your concerns around growth opportunities and compensation, and we continue to evaluate both to better support our employees’ career development. We appreciate your input—please feel free to share more at SHIfeedback@shi.com.

Viewing 4 - 6 of 2,091 Reviews

Jobs at SHI International

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