Mediocre - Anonymous employee SHI International Employee Review

2.0
Jan 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health insurance. Standards are fairly low. Depending on your (non-sales) role/team, good salary and good work/life balance. The benefits of overachieving versus just clocking in and clocking out are exactly the same, so you might as well just meet the baseline. Working at SHI completely cured my imposter syndrome.

Cons

Absolutely no clear communication or organization within the company as a whole and between orgs/verticals/teams. Good luck finding out who does what outside of your immediate team! 401k match seems high but full vesting takes five years, so the numbers shown in your account are overinflated until you hit the five year mark. Regardless of whether you're a current or former employee, HR will mishandle your documentation/emails then ignore your time-sensitive responses/questions (including the ones THEY asked YOU for); sometimes the only way to get a response is to CC the whole team and even that is a 50/50.

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SHI International Response
5mo
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience while you were at SHI is disappointing. At SHI, we cherish every employee and work tirelessly to ensure a positive experience for everyone. If you have any more comments, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as needed.

Explore other reviews about SHI International

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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