Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,141 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (262) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 166 reviews)); "Some great people and resources" ((in 158 reviews)); "Benefits were good but expensive." ((in 91 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 50 reviews)); "SHI has a great training and onboarding Process" ((in 48 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 189 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 104 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 58 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 58 reviews)); "Upper Management is Ageist" ((in 54 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

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SHI International reviews

Meh. - Anonymous employee SHI International Employee Review

2.0

Feb 27, 2019

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Resume fluff. You'll meet some great people. Sometimes they feed you. Gym and classes.

Cons

Hard to get fired so most people do nothing or minimum, leaving those who care frustrated. No room for growth unless you are in sales. Terrible benefits; get ready to pay a lot if you have an emergency. Speaking of, HR will harass you the day after a surgical procedure for their documents. Managers with no managerial experience. Low salaries. Fraternity culture. Huge turnover - would rather hire new than pay talented employees more. No team building. Lack of structure.

SHI International Response

Thanks for providing your feedback. Unfortunately it contains disconnects that could have been clarified while you were still with our company. We don’t believe it possible for SHI to simultaneously post 18% year-over-year growth and maintain one of the industry’s most efficient support organizations without the vast majority of employees working together to make it happen. We do believe the 500+ Somerset-based managers and employees who currently hold a position after being “promoted-from-within,” would speak positively about the opportunities for continued professional development and career advancement at SHI. While we wish you could have been a true part of our continued success, we wish you well in future endeavors and hope you view your next job as more than just “resume fluff.”

Explore other reviews about SHI International

5.0

Jun 11, 2026

Iam

Recommend

CEO approval

Business Outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

SHI International Response

Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.

1.0

Jul 6, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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Jobs at SHI International

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Meh. - Anonymous employee SHI International Employee Review

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