Downward spiral... - Inside Sales Account Manager SHI International Employee Review

2.0
Aug 23, 2013
Recommend
CEO approval
Business Outlook

Pros

I was at SHI for 3 years, and the first two years were great. The Austin office is young, and they hire fun and energetic people. The office was fairly laid back, and the pay was great if you had a good account set, which I did. If you prove you are capable, management will reward you by giving you good AEs and accounts.

Cons

SHI changes direction and leadership wayyyy too often. We had 3 directors in 3 years, and in my last 6 months at the company, I had 3 different managers. With every leadership change came more busy work and a different focus. Back in June, they appointed a new director who has ruined the spirit of the place. Employees no longer feel valued at all, and everyone in the office wishes they could just quit. The last few months have seen tons of changes, and it is only going to get worse.

Explore other reviews about SHI International

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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