Come for quick experience, then run, don’t walk away - Anonymous employee SHI International Employee Review

1.0
Nov 16, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you’re fresh out of college, SHI will give you a chance with little to no work experience. This company will give you a solid couple of years of work experience to add to your resume. Wellness plans are offered to help cover cost of health insurance.

Cons

As with any company, not all departments are treated equally, however the disparity between sales support/operations roles and sales roles is staggering. Non sales roles are typically passed up on perks and incentives commonly offered to sales teams. Recent college grads are typically recruited since they know it’s easier to sell an unreasonably low salary to them. Impossible to have a voice here, HR treats employees as if they’re just a number, and is just there to serve upper management. They are not open to improvement or scaling processes and procedures in order to keep up with the growing company. Attrition rates are through the roof across all departments at all levels for obvious reasons, but nobody seems to care. Honestly, for a tech company, the programs and platforms that are used are so outdated and frustrating that it makes doing your job efficiently impossible, and this is the case across every department, however senior management doesn’t care, and no efforts are made to listen to or help employees perform more efficiently. Zero efforts are made to keep employees happy, which is surprising given the typical tech company environment that you often find just a quick hour over in NYC. If you don’t have any work experience and desperately need to gain some to add to your resume, entertain this company for a year then run, don’t walk away, it’s what everyone else at this company does anyway.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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