Pros
There are some genuinely great people here and this position can serve as a springboard for anyone that may be looking to get into sales, but lacks the experience. Additionally, they do offer internal transitions but please bear in mind that these are very much lateral transitions and not promotions. The benefit is that you can get experience in another field (HR, operations, etc) should you decide that sales is not for you.
Cons
Where do I start? The amenities that this company provides (free lunches, on-site gym, etc) are a band-aid loosely slapped over a hemorrhaging wound. This company offers hilariously low wages relative to industry standards, and raises are arbitrarily handled by HR with little to no input from management. That's right, someone who has never met or spoken to you decides what your annual raise will be. Given the IAM role is partially commissions-based, your compensation is a roll of the dice. Once you are through training, you will be placed onto a sales team, and commissions vary wildly from team to team. You could be placed on a team with an immense workload and earn a pittance, or you could be placed on a team with a similar workload that simply makes more money, for no real reason whatsoever other than that the accounts are more profitable and have better opportunities. Upper management also likes to perpetuate an illusion that those in the IAM role have a considerable influence on their commission, but this is not the case. Outside sales, the Account Executives specifically, have majority of the influence and IAMs mostly handle the day-to-day tasks like quoting and order entry that keep the operation running. The commission percentage you receive as an IAM is also pitiful relative to the percentage that your Account Executives receive. Recent changes in senior leadership have highlighted an incurable ineptitude of those in power at this company, and as such, any new or current employee should be skeptical of their future here. While your immediate manager may have your best interest in mind, senior leadership (despite what they say) unfortunately does not, and they ultimately have the say in what will or will not happen. Grievances regarding workload, job responsibilities, and compensation fall on deaf ears no matter how legitimate they are, or how vocal you are about them. There is a maddening insistence from the higher ups that SHI is a great place to be, but this is not at all in line with how many entry and associate-level employees feel about the company. Senior leadership very much sips the proverbial Kool-Aid and fails to recognize the company's shortcomings.
