Valuable Career Experience, Lack of Flexibility - Anonymous employee SHI International Employee Review

3.0
Sep 27, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great entry level career that opened up opportunities to add valuable experience to the resume. Made great friends & built a vast network along the way. If you're one of the lucky ones, you can have financial success here.

Cons

The company is always changing with re-orgs, focuses, & processes. However they've failed to adapt to the life changes that have occurred since 2008. The average age range seems to be older than it was years ago and requiring employees to attend several happy hours outside of working hours seems like an outdated "culture." The burn out ratio is high because of unrealistic expectations. The lack of loyalty to employees who have been loyal to them & made the company millions of dollars is minimal, and honestly sad. The 1% revenue tax seems unfair. I'm not convinced that money gets re-invested like leaderships says. There is favoritism in account reassignment & a lot of your success will depend on turnover & if your manager likes you / directors & VPs trust you. A few upper leaders care more about $$$ & numbers than the people.

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SHI International Response
3y
Thank you for your feedback. We’re disappointed to hear your experience was not totally positive. Without knowing your specific team, we are not able to speak to the issues you’ve mentioned but we would like to hear more about what we could have done to make you feel appreciated while you were here. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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