Avoid at all cost - Account Executive SHI International Employee Review

1.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Other companies will start reaching out to you.

Cons

First: A lot of these “positive reviews” are from trainees that are asked to write reviews while still in training. I did one almost two years ago talking about “how great the company is” before I even actually started working. On to the real review: They absolutely do NOT care about their employees, nor do they pay them enough. There are accountants with degrees that make so little money they are moving to entry level sales jobs just to survive. At the start of 2022 they completely reorganized and cut some people's salaries by 50% and then turned around and told the employees that “we weren’t making quota and our sales were down by almost 50%.” Many top reps got put on performance plans solely because their account list went from 300 high spending accounts to 60-150 low target accounts so, of course, their on goal quota was virtually impossible to hit but the company basically said: “you should be able to make the same amount after the re-org, why aren’t you?” Another thing is you could sell your soul to work here, spend days and nights “proving” you’re the best and have numbers that reflect that but if you ask for ANYTHING in return (a raise, promotion, bonus, literally anything) they will consider it a “red flag” and start watching you for “exit characteristics.” Which basically means nit picking every little thing you do. Managers know nothing about the systems used because all the managers became managers when the company used a different system. This means they do not know how the current system works and there is no talk about retraining them at all. Also, managers have a tendency to gossip. If you leave the company or stay but aren’t one of the "Wild West of SHI” employees (the employees that started when the company was still a startup), the MANAGERS will actively start gossiping about said employees. I had a manager tell me why someone left the company (unprovoked) and it was some extremely personal information. Our team meetings were basically a time where the managers could talk about “how awful a previous employee was” or “how happy they were that a particular someone called out.” It got to a point where employees of these managers were asking for this to stop and the managers would just laugh about this and not stop. On another social note: they pride themselves as being a “woman owned, minority-owned business” but have no paid leave for pregnancy, no resources for the women that work in the Texas offices, and mostly all the upper management is men. However, they have designated parking spots for pregnant women.

Explore other reviews about SHI International

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

avatar
SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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