Some truly great people terrible leadership - Anonymous employee SHI International Employee Review

1.0
Oct 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful groups of people. Improved HR department. It’s “fine” for a start but a career here is a mistake.

Cons

Pay is not great. There’s a habit of finger pointing and leadership not taking accountability. The benefits are mediocre, you never hear from the owner and I doubt they would face the toxic culture they created to fix it. Would not be surprised to hear overnight the company was sold.

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SHI International Response
2y
We appreciate you taking the time to leave a review, and pointing out that there are wonderful people and an improved HR department. However, hearing about your overall negative experience that you had at SHI is disappointing. At SHI, we cherish each and every employee and want to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns and comments as necessary.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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