Poor leadership and absentee owner - Director SHI International Employee Review

1.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent staff and great people Responsive HR

Cons

Owner leads from well behind, very absent to employees. Senior and executive leadership points fingers and does not have accountability. Toxic environment and people are constantly thrown under the bus. The culture is terrible and burnout rate is EXTREMELY high.

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SHI International Response
2y
Thank you for taking the time to provide feedback. We value your comments regarding the excellent staff and people and that our HR team is very responsive, but are very disappointed to hear your overall experience at SHI was not positive. We appreciate you bringing these issues and concerns to our attention. Please consider taking this offline to SHIfeedback@shi.com, a non-confidential alias, with additional information so we can continue to improve and escalate accordingly.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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