The magic is over - Anonymous employee SHI International Employee Review

1.0
Mar 30, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good entry level experience and way into industry.

Cons

I have worked at SHI almost 15yrs and previously made life changing money, but things are different now. They are looking to pay sales less, with pay decreasing substantially for most top reps starting 2025. This will continue and it feels like SHI doesn’t want to regularly pay a top sales rep $500k+. They do not value top sales reps, unless you are one of 3 AEs being given accounts, resources, and a special comp plan that’s better than everyone else’s to keep you happy and quiet. There is lots of secrecy amongst leadership in terms of direction, with executives dictating change without worker input, leading to lots of stress and decisions made for the company and not its employees. Most managers there have little to offer by way of intelligence, coaching, experience both personally and professionally. They are simply going through the motions of asking for updates while providing zero value. If you are skilled, SHI will keep you on the front line until you break or are given a golden parachute by a high up friend because they need help.

Explore other reviews about SHI International

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager is very hands-off and trusts you to get your work done as long as your metrics look good. Overall good work culture - good work/life balance. Low stress work which can be nice if you’re okay with, what’s for the most part, a fairly repetitive/uninspiring variety of work (I personally like this but realize it’s not for everyone). Very friendly co-workers. Plenty of chances to prove yourself & work your way up the ladder if that’s something you care about.

Cons

Heavy focus on questionable metrics, especially in this current era of measuring AI usage. Repetitive/uninspiring work that can start to feel boring if you’re wanting something more interesting

1.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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