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Once was great - Anonymous employee SRS Health Employee Review

1.0
May 27, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company still has employees filled with nostalgia about how great things used to be. Hard working, intelligent individuals who want to make things great again. You can feel how much they care about what they do.

Cons

This company has been in decline since it was sold in 2011. There are no new sales, and recurring revenue is shrinking as the market consolidates further. Those who remain should consider how long they can be unemployed if they get laid off or the company is sold. The opportunity to reclaim market share has long since past. Employees continue to be laid off, and the usual justifications are given. Long term employees have seen the writing on the wall and continuously jettisoned over the last 24 months. Executives have turned over consistently. Can't find a competent sales leader, and a developer who knows nothing about operations is in charge of that team because they can't afford to pay an operations leader.

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SRS Health Response
10y
Thank you for taking the time to share your experience at SRS. I wish I knew when you left, because there have been a lot of changes -- for the better! It’s true that, like others in the industry, our company went through some tough times, but we came through it stronger than ever. The result: happier employees, better products, more satisfied clients…and, most importantly, increased protection of the doctor-patient relationship. On top of all that, we were recently recognized by KLAS with top scores for Orthopaedics and Ophthalmology. We know constant innovation is not easy, but it’s in our DNA -- and we are incredibly grateful to the people on our team who turn those ideas into reality. I’m sorry you are no longer here to experience this firsthand, but I thank you for your contribution to our success and I wish you the best in your current and future endeavors. Sincerely, Scott Ciccarelli, CEO

Explore other reviews about SRS Health

5.0
Jan 30, 2019
Recommend
CEO approval
Business Outlook

Pros

The people I get to work with every day make coming to work a pleasure! I've gotten to work with clients that I really like.

Cons

We've had our ups and downs.

5.0
Jun 8, 2016
Recommend
CEO approval
Business Outlook

Pros

There is a lot of positive outlook for SRS. Things have really been changing for the better, and I think SRS has a bright future ahead. The people are great to work with and I have never asked someone for help and have been told "that's not my job". Every time I need help from one of my co-workers they are there to help or at the very least guide me in the right direction. The company is truly dedicated to ensuring it's employees are happy. People might feel different, but in my opinion it is a great work environment. I feel comfortable and relaxed while at work. Not to mention the relaxed dress code! Sure there is stress at times, but there's always going to be some stress at any job you go to. With the team you have here you can definitely succeed.

Cons

It is true, there are way too many meetings! The good news is, management has been working on reducing the amount of meetings. Also, only reason I am putting 4 stars for work/life balance is because the days can be long sometimes. I can attribute this to the amount of emails you can receive a day and going through them all.

2
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SRS Health Response
10y
Thank you for sharing your positive feelings about SRS! I agree that the team here is quite special, and I am honored to be part of it. I also hear what you are saying about meetings; please know that we are always trying to find more efficient ways to work without sacrificing the high quality products and service we provide to our clients. I would welcome any ideas you have! Sincerely, Scott Ciccarelli, CEO
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