Don’t work here. - Contact Center Agent SSM Health Employee Review

1.0
Nov 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Co-workers and a paycheck.

Cons

SSM should have never taken over Dean. Benefits are changing and will soon be the worst benefits in the Madison area offered by a healthcare organization. Constantly short staffed, given way too many project that we cannot handle, patient care seems to not be a priority and they certainly do not care about their employees. Attendance policy is a joke, pay is less than other companies. Most nurses, doctors, and frontline staff are all looking for new jobs. Manager is always in a bad mood and treats employees terribly.

Explore other reviews about SSM Health

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good teamwork on some floors

Cons

Hard to get shifts sometimes

avatar
SSM Health Response
17h
Thank you for your positive feedback! We appreciate your kind words. Your feedback helps us improve our processes. Have a great day!
3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Daily pay, holidays off, pto

Cons

Slow to change, low pay, no bonuses, not structured, high employee turnover

avatar
SSM Health Response
17h
Thanks for reviewing your work experience at SSM Health. Your feedback is important. We are always looking for ways to improve and you are a valued part of this process. We appreciate you taking the time to share your advice and thoughts with us.
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