Good working environment, but staffing challenges cause an increased workload with no sign of change - Anonymous employee SSM Health Employee Review

3.0
Mar 14, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers Team recognition Work/life balance Good benefits, including credits for continuing education

Cons

Short staffing with an increased workload Financial struggles put a strain on resources Difficult to get approval for hiring new FTEs, even for backfilling an existing role Little to no upward career movement due to current budget restraints Year-end bonuses are non-existent The yearly cost of living salary adjustment does not keep up with the rate of inflation

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SSM Health Response
2y
Thank you for sharing your insights! It’s heartening to hear that you appreciate the positive aspects of our working environment, including friendly team members, team recognition, and good benefits such as continuing education credits. However, we genuinely acknowledge the challenges you’ve highlighted. We understand that short staffing can lead to an increased workload, and we’re actively addressing this issue. Your feedback is invaluable, and we’re dedicated to making improvements. If you have any further thoughts, feel free to share them with us by emailing recruiting@ssmhealth.com.

Explore other reviews about SSM Health

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good teamwork on some floors

Cons

Hard to get shifts sometimes

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SSM Health Response
1w
Thank you for your positive feedback! We appreciate your kind words. Your feedback helps us improve our processes. Have a great day!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people I shared my office with were nice.

Cons

If I could give this place negative stars, I would. I suggest ANYONE looking at SSM for a job, to run the other way. This has to be my absolute worst company I have EVER worked for. It is ok for people to completely ignore all emails and voice mails - all levels. So if your job relies on someone else to get info from, good luck. And, you'll have ZERO support. Business managers face no consequence's, so they don't even bother to do their job (answer emails, annual reviews, sharing information regarding your department or the hospital, addressing issues causing conflict within your work environment, people come and go as they please, do nothing but stand around and talk, then leave. You take on tasks because if not, it won't get done and there are still a few people that actually take pride in working. Doctors have zero regard for the staff that keep them in compliance. The lie to staff, applicants, allow their children to come in and run wild, destroying others property, and even going to the procedure rooms!!! NOTHING HAPPENES. My "manager" didn't bother to term me, and so when my benefits were supposed to end, they didn't and while I had NO ACCESS to my benefits (and I didn't want it, the benefits are the worst), they took my money and two months later I am STILL dealing with BS excuses from HR. It should NOT take 2 months to refund money you stole from me, because my manager didn't complete his job. Now, lets talk about those "benefits" they say are so great. It's Medica. It's run by SSM and they cover just about nothing, and the only doctors that take the crappy insurance, is SSM doctors. So, then you go to them, they bill you multiple different times for the same thing (that's a whole other fraud issue on the patient side), you're supposed to get an employee discount, no one gives it to you unless you repeatedly request it and wait weeks for billing to respond. SLU employees create divides, and give attitudes while contributing nothing to the office. It's just a terrible, terrible work environment and it won't get any better until they start actually enforcing the code of conduct, ethics and really care about the employees, because now, they could care less. You can't even contact anyone in HR directly, you have to "put in a ticket". Orientation is all online and it's all just so blah from the start. Their pay scale is well below average and their turnover shows it. And now, they are forcing employees to take PTO when THEY say, not when the employee wants to (doesn't matter if you're saving PTO for a vacation in a few months), so what's that say about the longevity of the company? They say they are not for profit, but it's ALL about the profit there, so even that's a joke.

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SSM Health Response
1w
We appreciate your time in bringing this matter to our attention. The best way for SSM Health to grow and improve is to listen, so please know we value your detailed feedback. Please reach out to recruiting@ssmhealth.com with any further comments or details, and our team will carefully look into this situation.
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