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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Call center agent - Telephone Sales Representative Safelite AutoGlass Employee Review

      4.0
      Sep 27, 2016
      Telephone sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Adequate pay for a Call center job (hs diploma), no nepotism (they'll hire anyone) and barely any favoritism. Everyone got paid the same base wage

      Cons

      If you needed 1 day off, it was nearly impossible to get it. They are desperate for more hours on the phones. Dead end job unless you want to be a coach. If you stay for years you'll never get a raise so it's dead end. Call center felt like a sweatshop, come in and take back-to-back calls no AUX/ACW for 5 hours. Carrot on stick mentality for consumer appointment rate goal. Dealing with ghetto customers on phone and forced to drone on about wiper blades.

      avatar
      Safelite AutoGlass Response
      9y
      I’m sorry to hear you had a negative experience. We take our workplace to heart and will use your input to make it better.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working hours, easy to learn, great environment.

      Cons

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      avatar
      Safelite AutoGlass Response
      1w
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

      avatar
      Safelite AutoGlass Response
      1w
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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      Safelite AutoGlass reviewsSafelite AutoGlass Telephone Sales Representative reviewsSafelite AutoGlass review