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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Horrible training - Customer Service Representative Refferal Safelite AutoGlass Employee Review

      2.0
      Aug 25, 2017
      Customer service representative refferal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, once you're in specialty you can have an hour between calls

      Cons

      Horrible training, CSRs don't know what their doing and management isn't better off. If you have a questions it could take months if before you get an answer if you get one at all. Most people don't stay over a year

      avatar
      Safelite AutoGlass Response
      8y
      I’m sorry to hear you had a negative experience. We take our workplace to heart and will use your input to make it better.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working hours, easy to learn, great environment.

      Cons

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      avatar
      Safelite AutoGlass Response
      1d
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

      avatar
      Safelite AutoGlass Response
      1d
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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