A mess!!! - Anonymous employee Safelite AutoGlass Employee Review

Thank you for your honest feedback. We're glad to hear you recognize some value around some of Safelite's benefits, flexibility with schedules, our installation process, and the emphasis we put on quality. In the past year, Safelite rolled out a new compensation model for techncians which allows them to view - via a smartphone app - how they can leverage opportunities to earn extra money through meeting new quality and service goals. The previous approach had more of a focus on productivity. The feedback to the new model has been quite favorable. We appreciate your concerns around work/life balance and how weather impacts our technicians. We work hard to take care of these everyday heroes. We also ensure we are setting the right expectations on what's it's like to be a technician during the hiring process. We encourage you to share your concerns/ideas with your leaders, or talk to your People Business Partner or the People Direct Help Line.