Very Insecure Place to Work - Customer Service Representative Safelite AutoGlass Employee Review

2.0
Sep 30, 2012
Recommend
CEO approval
Business Outlook

Pros

The starting pay is decent and the benifits are good

Cons

There are to many managers running the ship. They keep cutting your hours even though they say you are a 40 hour a week employee you only work 35 hours. You get a raise and then your hours get cut. They are always sending people home when its slow. Its not a regular pay check that you can depend on.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

Cons

Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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