Poorly managed but an otherwise great job - Autoglass Technician Safelite AutoGlass Employee Review

3.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Safelite is a great place to learn and be stretched as a person, you’ll learn to think on your feet, look at all the angles for problems you may have and learn as you go. As long as you're willing to learn, you will succeed.

Cons

Local management is inconsistent and implements policies just to satisfy the higher ups at corporate. They are all too willing to “ look the other way” or “not ask any questions” when policies are being violated...as long as you’re a successful technician. There is an air of “ do whatever you want, however you want as long as you dont get caught and make our store money” Local (store) management also has a habit of making you feel about two inches tall when you make a mistake, but turns around and praises the policy violating employess as if they’re the gods of the auto glass industry. Actions like these breed discontentment, and awful morale within the workforce.

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Safelite AutoGlass Response
7y
Thank you for your candid review and feedback concerning your local leaders. What you described does not align with our core values, and for that we apologize. Please reach out to your People Business Partner, the People Direct Helpline, or the Ethics Hotline. You have a voice and we respect your opinions.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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