Pros
To get a little money together and move on..There are no pros at all. And their insurance leaves much to be desired, benefits went down hill
Cons
Reading Insurance scripts all day verbatim, rigid break schedule, if 1 second late get written up. After so many write ups, you are fired. Calls are closely monitored, They nit pick about everything. How you say it, the way you say it, if you said this or didn't say that. Expect you to remember details about 8 or more different insurance accounts. You have to put up with rude glass shops and agents. The customers calling in to file the claims are a breeze compared to shops and agents. Cannot say one wrong word or say something the wrong way...Monitored weekly on 6 or 7 calls, at the mercy of the job coach or quality assurance rep. Most of their reviews are merely subjective.