Pros
Honestly, at this stage, there isn't any pros
Cons
As stated is 10's of reviews, the management is just SO P O O R. There's been times where I get written up for being barely a minute late while my job coach was gone for literal months. I was told several times, I can come in, work a few hours if I feel that bad and then just let your manager know that you need to leave and it won't count against you because you came in to work. It's a very different situation, actually. You have to call the call off line and your Entire Shift is Irrelevant AND you get written up. It's absolutely ridiculous that I cannot get out early by an hour because "we're too busy." When more than half the job coaches are at their desks on their phones! And if you're in glass referrals, they will keep adding more and more and MORE insurances companies to your roster without compensation, without being trained, and without even being told they're being added until the day of. Desks are absolutely disgusting, everyone gets sick every 2 weeks, the wipes that they say they have out, there's only about 2 or 3 cannisters about the floor. People keep getting hired and they STILL haven't gotten the new desks they promised 2 YEARS AGO. You're lucky to even find a seat at all throughout the day because they hire THAT many people. Maybe around 40 people a class every two weeks if us experienced CSR's are lucky?? People who walk around and do nothing are supposed to help do not care whatsoever. You just get stared at stupidly, and get a dumb answer. Benefits also? Are the absolute worst? I have to meet a 1500 deductible for medical when my meds together alone are around 1k. McDonald's has a better benefits plan that here! Overall, I'm really disappointed on how much I was lied to during my first two weeks. Any higher ups could care less about you and your well-being. Don't waste your time.