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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Its...okay. - Customer Service Representative (CSR) Safelite AutoGlass Employee Review

      3.0
      Dec 7, 2020
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can do what you want between calls, like computer games and youtube. Ability to make more money through classes provided for claims Fun atmosphere, great supporting staff Good job for part time college students, or anyone in school who needs to make some money

      Cons

      Very stressful because of call volume on peak days. Sometimes people will be sent home early, then a large volume of calls come in

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      Safelite AutoGlass Response
      5y
      Our goal is to provide a positive, engaging and inclusive experience. We take our workplace culture and values very seriously and will use your input to make it better.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working hours, easy to learn, great environment.

      Cons

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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