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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      low pay and terrible benefits - Customer Service Representative Safelite AutoGlass Employee Review

      1.0
      Feb 3, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The first two weeks is training, which they do a great job.

      Cons

      It's a typical call center and much worse. They don't start people full time, so they can cut back on benefits. There were new hire groups training all the time because turnover was so high. Corporate doesn't show that they really care for the employees at all.

      avatar
      Safelite AutoGlass Response
      5y
      We take our workplace culture and values very seriously -- we’re always looking to improve and appreciate you sharing your experience with us.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working hours, easy to learn, great environment.

      Cons

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      avatar
      Safelite AutoGlass Response
      1w
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

      avatar
      Safelite AutoGlass Response
      1w
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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