Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Work Environment - Customer Service Representative Safelite AutoGlass Employee Review

      1.0
      Feb 16, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back, flexible hours, good option for employment when you are still in school or have more experience before.

      Cons

      Lack of good management Lack of respect for diversity Not enough training, and no support system when the customers are yelling at you for technician’s mistakes The system always allow for overbooking, and even booking when no auto parts are available, and you are always the first ones to get the heat from customers. It’s a mess

      avatar
      Safelite AutoGlass Response
      5y
      While we're surprised to hear this feedback and will be looking into it - we appreciate you sharing your honest feedback.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working hours, easy to learn, great environment.

      Cons

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      avatar
      Safelite AutoGlass Response
      1w
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

      avatar
      Safelite AutoGlass Response
      1w
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Safelite AutoGlass jobs | Safelite AutoGlass salaries | Safelite AutoGlass benefits | Safelite AutoGlass interviews
      Safelite AutoGlass reviewsSafelite AutoGlass Customer Service Representative reviewsSafelite AutoGlass review