Pros, and Cons - Anonymous employee Safelite AutoGlass Employee Review

3.0
Aug 1, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a training company. So if you have just graduated from high school or college with no customer service/contact center experience and want to enter this field, then apply here. If you just want a part-time job to work around day care this is for you!

Cons

High turnover, and not a lot of promotional opportunities for people with a lot of experience. They like to train them young and inexperienced. In Chandler, everyone is hired part-time, and has to compete with everyone to be promoted to full-time. Part-timers do not get paid vacation.

Explore other reviews about Safelite AutoGlass

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

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Safelite AutoGlass Response
1w
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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