Easy but can be stressfull - Customer Service Representative Safelite AutoGlass Employee Review

4.0
Sep 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, easy job, 2 breakrooms with snacks, 1 quiet breakroom. Free ice and filtered water. Some good supervisors. clean workplace.

Cons

Stressful, You get cussed out by customers often. Sundays no insurance companies are open so youre limited to the help you can provide, hard to find supervisors at times, some are not helpful or friendly

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Safelite AutoGlass Response
4y
We’re proud of the culture we’ve created at Safelite, and glad that you enjoyed being a part of our work family!

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

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Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

avatar
Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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