Boring and they micro manage you - Customer Service Representative Safelite AutoGlass Employee Review

3.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary and location is close, weekly pay

Cons

Short lunches, short breaks, you don't get very many hours of leave, you don't get paid if you don't have leave and you are exposed to COVID and it's mandatory you stay home for 10 days. Training is short and not thorough. Some of the employees in other departments that are supposed to assist you are rude.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

See reviews by: Helpful|Rating|Date|All