Zero work life balance as you have to work 6 days a week . Pay is very low when compared to other companies in the industry. Lack of management, they hire managers who know nothing about the industry and have zero knowledge or experience with cars or glass . Management never has their employees backs when a problem arises they just throw you under the bus . You know theres a a huge problem when techs with 15-20 years are leaving for other companies and this is a whole country problem not just this one location. There is very minimal training Your raises are based off of customer surveys and you can lose 4 or 5 dollars an hour if you get negative reviews.